Terms and Conditions

Welcome to rosewoodfurnitures.com.
rosewoodfurnitures.com and its affiliates provide their services to you subject to the following conditions. If you visit or shop at rosewoodfurnitures.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future rosewoodfurnitures.com service or visit or purchase from any business affiliated with rosewoodfurnitures.com, whether or not included in the rosewoodfurnitures.com Web site, you also will be subject to the guidelines and conditions applicable to such service or business.

Privacy

Please review our Privacy Policy, which also governs your visit to rosewoodfurnitures.com, to understand our practices.

Electronic Communications

When You use the Website or send emails or other data, information or communication to the Platform, You agree and understand that You are communicating with the Website and Platform and all other Registered Users and Visitors through electronic records which are legally identifiable and enforceable, and You consent to receive communications via electronic records from the Website, Platform and all other Registered Users and Visitors and as and when posted, communicated or required.

Service of Notice: The Registration Data and email ID or Your account details of the third party website through which You register with the Website will be construed as Your 'designated electronic address' and the Platform, Website, other Registered Users, Visitors, third parties and law enforcement agencies will communicate with You on your designated electronic address which will be deemed adequate service of notice / electronic record.

By impliedly or expressly accepting this User Agreement, You also accept and agree to be bound by various policies of the Platform as provided from time to time in various hyperlinks on the Website.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of rosewoodfurnitures(RidgeWoodInteriors LLP).com or its content suppliers. The compilation of all content on this site is the exclusive property of rosewoodfurnitures(RidgeWoodInteriors LLP).com. All software used on this site is the property of rosewoodfurnitures(RidgeWoodInteriors LLP).com or its software suppliers.

Trademarks

rosewoodfurnitures(RidgeWoodInteriors LLP) has filed its application for registration under the Trade and Merchandise Act and Rules at Pune under different classes and awaiting registration. Any violation of our trademarks will be liable for legal action.

Eligibility of use

In India, persons under 18 years of age are minors. You should be atleast 18 (eighteen) years of age to use the Website and purchase any Products or avail any Services through the Website. If You do not conform to the above qualification, You are not permitted to purchase any Products or avail of the Services. You represent that You are of legal age to form a binding contract and are not a person barred from purchasing Products or receiving Services under the applicable laws.
The Company reserves the right to refuse access to the Website, and/or purchase of any the Products and/or use the Services offered at the Website to new Users or to terminate access granted to existing Users at any time for any reason or without providing any reasons.

Use of the Website

You understand and agree that Platform and the Website merely provide services to its Registered Users and persons browsing / visiting the Website. All items advertised / listed and the contents therein are advertised and listed by or on behalf of Registered Users and are third party contents. The Website also contains various third party user generated content and material. The Platform neither originates nor initiates the transmission nor selects the sender and receiver of the transmission nor selects nor modifies the information contained in the transmission. Platform has no control over the third party user generated contents.

You agree, undertake and confirm that your use of the Website shall be strictly governed by the following binding principles:

  • You are solely responsible for Your Information, and the Platform and the Website act only as a passive conduit for your online distribution and publication of Your Information. You shall not host, display, upload, modify, publish, transmit, update or share any information or share/list(s) any information or item that:
    • Belongs to another person and to which You do not have any right to.
    • Is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986.
    • Harm minors in any way.
    • Infringes any patent, trademark, copyright or other proprietary rights or third party's trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen items.
    • Violates any law for the time being in force.
    • Deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature.
    • Impersonates another person.
    • Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any Trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information
    • Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
    • Is false, inaccurate or misleading.
  • You shall not, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force.
  • You shall not create liability for Platform or cause Platform to lose or disrupt (in whole or in part) the services of our service providers or other suppliers.
  • You shall not link directly or indirectly to or include descriptions of items, goods or services that are prohibited under the User Agreement or any other applicable law for the time being in force including but not limited to the Drugs and Cosmetics Act, 1940, the Drugs And Magic Remedies (Objectionable Advertisements) Act, 1954, the Indian Penal Code, 1860, Information Technology Act 2000 as amended time to time and rules there under.

Please note that in accordance with the Information Technology (Intermediaries guidelines) Rules 2011, in case of non-compliance with rules and regulations, User Agreement and/or any policies contained or referred to herein for access or usage of an intermediary computer resource, the intermediary has the right to immediately terminate the access or usage rights of the users to the computer resource of intermediary and remove non-compliant information. This right is in addition to all other rights and remedies available to the Platform against You either in this User Agreement or any policy contained herein, in any applicable law or under torts.

You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules there-under as applicable and as amended from time to time and also all applicable laws, rules and regulations and International laws (including without limitation all direct and indirect tax laws and all local, entry or usage related tax laws) regarding your use of our service and your listing, purchase, solicitation of offers to purchase, and sale of items or services. You shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force. In particular you shall ensure that if any of your items listed on the Website qualifies as an "Antiquity" or "Art treasure" as defined in the Act ("Artwork"), you shall indicate that such Artwork is "non-exportable" and sold subject to the provisions of the Arts and Antiquities Act, and shall ensure that it is not delivered to any buyer at any place outside India.

User Account, Password, and Security

The website registration process enables a user to access the services. Certain user information is required to create an account at our website. It is the sole responsibility of the user to maintain the confidentiality of the User Id and password received upon completion of the registration. Users are also responsible for any activity occurred under the account, thus make sure to exit at the end of each session to prevent unauthorized access of your account or breach of security. The Company shall not be responsible for any loss or damage emerged if you fail to obey the terms.
User is responsible for the validity of account information provided during the website registration process. In case of submission of untrue, incomplete or inaccurate information the Company has the end rights to suspend or terminate your account.

Your Account and Registration Obligations

If you use the Website as a Registered User, you are responsible for maintaining the confidentiality of your User ID and Password. You are responsible for all activities that occur under your User ID and Password. You agree, inter alia, to provide true, accurate, current and complete information about yourself as prompted by Website registration form or provided by You as a Visitor or user of a third party site through which You access the Website. If you provide any information that is untrue, inaccurate, not current or incomplete or Platform has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the User Agreement, Platform has the right to indefinitely suspend or terminate or block access of your membership with the Website and refuse to provide you with access to the Website.
You hereby grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, and database rights you have in Your information, in any media or medium now known or developed, produced, invented or used in future, with respect to Your information.

Pricing and Product Information

The Pricing Information relating to the Product shall be as displayed on the Website and as disclosed to You at the time of Your purchase/order. We do not guarantee that the price will be the lowest for similar products within any given locality, city, region or geography. Prices and availability are subject to change without notice or any consequential liability to You. While rosewoodfurnitures(RidgeWoodInteriors LLP) strives to provide accurate information relating to Products and Services including pricing information or availability, but typographical and other errors may occur. In the event that a Product or Service is listed at an incorrect price or with incorrect information due to an error, rosewoodfurnitures(RidgeWoodInteriors LLP) will have the right to modify the price of the Product or Services and contact You for further instructions via e-mail address provided by You at the time of registration, or cancel the order and notify You of such cancellation. If rosewoodfurnitures(RidgeWoodInteriors LLP) cancels the order after the payment has been processed, the said amount will be remitted to Your account from which the payment was made.
rosewoodfurnitures(RidgeWoodInteriors LLP) reserves the right to change the discounts offered at any time during the sale and without prior notice.You agree to provide correct and accurate credit / debit card / net banking/ e-wallet details to the approved payment gateway for purchasing any Products and/or availing Services. You shall not use the credit / debit card which is not lawfully owned by You, i.e. in any transaction, You must use Your own credit / debit card / net banking/ e-wallet. The information provided by You will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of Your credit / debit card/ net banking/ e-wallet details. rosewoodfurnitures(RidgeWoodInteriors LLP) expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of Your credit / debit card/ net banking/ e-wallet.

Fees and Services

Membership and browsing on the Website is free. As per the Foreign Exchange Management (Transfer or Issue of Security by a Person Resident Outside India) Regulations, 2017 an "E-commerce marketplace may provide support services to sellers in respect of warehousing, logistics, order fulfilment, call centre, payment collection and other services." Accordingly, the Platform through various third party service providers engages in order fulfilment services for orders placed on the Website and may charge a nominal fee for the same. All additional fees that may be charged shall be visible for confirmation on the order checkout page.

Taxes

You are responsible for paying all fees (if any) associated with the use of the Website and you agree to bear any and all applicable taxes, charges, cesses etc. levied thereon.

Use of Material

  1. The Company grants you a non-exclusive, revocable, non-transferable right to access the product catalog or any other material available on the website. In accordance with the terms, you may:
    • Access the material for personal, internal an informational purpose.
    • Not alter the material available on the website.
    • Not remove any copyright or proprietary notices available on the website.
  2. The design, layout and look, and feel of the website are protected under intellectual property rights, thus copying of the same shall not be granted here in.
  3. Unless or otherwise permitted, users are not allowed to download or install any of the software available on the website.

Usage Conduct

  • Basic requirements to access and transact on the website, such as computer and Internet connection, shall be the sole responsibility of the user.
  • The website should be used for the sensible purpose only, users shall not indulge in activities that are not foreseen by the website.
  • Loss or damage arises out of decaf authorization for a transaction shall not be the liability of the Company.

Intellectual Property Rights

The website, texts, graphics, UI, visual interfaces, images, sounds and music, codes on the website is owned and controlled by rosewoodfurnitures(RidgeWoodInteriors LLP) and the design, structure, selection, coordination, expression, look-and-feel and arrangement of such Content is protected by copyright, patent and trademark laws, and various other intellectual property rights.

The trademarks, logos and service marks displayed on the Website are the property of rosewoodfurnitures(RidgeWoodInteriors LLP). You are not permitted to use these Marks without the prior consent of rosewoodfurnitures(RidgeWoodInteriors LLP).

rosewoodfurnitures(RidgeWoodInteriors LLP) owns all intellectual property rights to the trademark "Ridgewood Interiors LLP." and variants thereof, and the domain name, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, trade secrets and inventions (patent pending), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks.

Except as expressly provided herein, You acknowledge and agree that You shall not copy, republish, post, display, translate, transmit, reproduce or distribute any Content through any medium without obtaining the necessary authorization from rosewoodfurnitures(RidgeWoodInteriors LLP).

Disclaimer of Warranties and Liability

We make sure that all the information posted on the website is correct, however the Company never warrants the accuracy, quality and completeness of data, product, and services.

The Company shall not be liable for any direct, indirect, incidental or consequential damages caused by:

  1. The use or inability of use of services;
  2. Unauthorized access to the user's data; and
  3. Any matter is related to the services.

The Company shall not be liable for delay or inability to use of the website or services, or any information, software and graphics acquired through the website. Further, we are not responsible for non- availability of the website during periodic maintenance or accidental suspension caused due to technical reasons.

You acknowledge that data obtained from the website is done entirely through your wisdom. Thus you agree that you will be responsible for any damage and loss caused to your computer with such data.

Violation of the Terms of Use

The Company, in its sole and absolute discretion, may terminate the access to the website of any user in case of violation of the terms or additional terms. You consent to the injunctive or equitable remedy taken by us after the contravention of the terms of use that causes irreparable loss to the Company.

You agree to indemnify and hold harmless rosewoodfurnitures(RidgeWoodInteriors LLP), its affiliate, directors, employees from and against any and all losses, liabilities, damages, claims and expenses incurred by the Company that emerged of infringement, non-performance of any warranty or obligation performed by you.

Further, you agree to hold the Company harmless against any claims made by any third party due to your use of the website that caused damaged to a third party. The Company will also be entitled to redeem from you and you agree to pay any cost and fees of such action.

Termination

  1. The term will continue to apply until terminated by you or rosewoodfurnitures(RidgeWoodInteriors LLP). Further, you may terminate the agreement by:
    • Not accessing the website
    • Closing your account on our website
  1. rosewoodfurnitures(RidgeWoodInteriors LLP) at its sole and absolute discretion may terminate the terms of use with or without cause at any time if:
  2. Terms, conditions or any policy of the Company, applicable to you is violated.
  3. The provision of the services to you becomes unlawful.
  4. The provision of the services to you is no longer commercially viable.
  5. The Company chooses to discontinue the access to the website, in general or specifically, for you.
  6. Termination or suspension due to technical reasons may include, removal of access to the website, deletion of user material(including files and material of user with account information), exclude you from accessing our website.
  7. The Company shall not be liable to any third party for such termination.
  8. You acknowledge that termination shall not affect your liabilities and obligation.

Indemnification

You agree to defend, indemnify and hold rosewoodfurnitures and its affiliates harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the site.
Applicable Law
By visiting rosewoodfurnitures.com, you agree that the laws of India, under the jurisdiction of the Delhi High Court, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and rosewoodfurnitures.com or its affiliates.

Disputes

Any dispute relating in any way to your visit to rosewoodfurnitures.com or to products you purchase through rosewoodfurnitures.com shall be submitted to confidential arbitration in New Delhi, India, except that, to the extent you have in any manner violated or threatened to violate rosewoodfurnitures.com's intellectual property rights, rosewoodfurnitures.com may seek injunctive or other appropriate relief in any court in India or internationally, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing under the Indian Arbitration Act. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
Site policies, modification, and severability Please review our other policies, such as our pricing policy, posted on this site. These policies also govern your visit to rosewoodfurnitures.com. We reserve the right to make changes to our site, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Grievances

Important : Grievance cell must be approached post contacting the "Customer Support" of rosewoodfurnitures where desired resolution were not served.

Any direct communication to Grievance cell will be redirected to "Customer support" for further assistance

All Grievances related to the purchase or services shall be addressed on

Ridgewood Interiors LLP (rosewoodfurnitures)
Registered Office:SN-17/1B/5/2/2, Welcome City,Galli No-6, Sukhsagar Katraj,Pune,Pune,Maharashtra,411046,India
Corporate office:A-69 6th Floor KK Market PuneTel: +91-8788291526,Email: [email protected]

  • Write us to [email protected]
  • Call +91-8788291526 (timings 11 am to 5 pm Monday to Friday)

*The officer will get back to the customer within 3 business days of reporting an issue
*Every grievance will be provided with a complaint/ticket no. which can used to track the status of the grievance
*Redress or closure to a grievance might take around one month from the date of receipt of complaint